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Veradence Health

For health systems, CINs, and provider groups

Engage your clinicians with cases and evidence. Measure what changes.

Value-based performance, guideline adoption, fewer avoidable hospitalizations: the results you are held accountable for often rely on the decisions your physicians and APPs make every day. We help you see those decisions clearly, give your clinicians feedback they trust, and track how care and value improve.

How an engagement runs

Measure, give feedback, measure again. That is how practice change sticks.

Every step uses the same realistic simulated patients, so the differences we measure are differences in decisions, not in patients. First results arrive in weeks.

  1. Choose the scenarios

    You pick the clinical areas tied to your quality and ROI priorities. We build realistic simulated patients around the decisions that matter to you.

  2. Measure care decisions today

    Your physicians and APPs care for the same patients. We record what they order, how they document, which treatments they choose and when they refer, and score each decision against the evidence-based guideline.

  3. Personal feedback and peer comparison

    Each clinician gets feedback on every decision, with the evidence behind it, and sees how their care compares with the group’s. CME and MOC credit come with the work.

  4. Group discussion

    After each season, the group sees its results and talks through the highest-impact decisions. Because everyone cared for the same patients, the conversation is about the care, not an argument over data sources and attribution.

  5. Measure again, and report

    Each new season of cases shows what changed, decision by decision. We report the change in practice and what it means for cost and quality.

What you get

Three formats, one engine

The same validated engagement approach drives all three formats. Pick the one that fits your priorities and your clinicians.

CarePath Cases

Eight to twelve full patient cases a year, in three seasons. Each takes 10 to 12 minutes and asks for six to eight decisions, every one scored against the evidence with personal feedback. Group results and a group discussion after each season.

CME, with an MOC option.

EvidencePlay

Short daily clinical puzzles, each under five minutes, scored against the guidelines with the reasoning and the citation. The lightest way to keep a group in the evidence between full cases.

CME, with an MOC option.

Team-based simulations

Built for clinical teams, for example a physician, an APP, a nurse, a case manager and a clinical pharmacist, each responsible for the care in their own sphere. Simulated team members, driven by AI, play the other roles, so the cases show where communication and coordination break down.

A new platform. We are looking for pilot partners.

All content is independent of any commercial interest. CME is offered through joint providership with an accredited provider, with an MOC option.

What it takes

A few hours a year from your clinicians, and a few decisions from you

What your clinicians get

  • Evidence-based feedback on their own decisions, case by case
  • A look at how their care compares with their colleagues’, shown to the group anonymously, with a leaderboard for the top performers
  • A current read on the guidelines and tools in their own clinical areas
  • CME, with an MOC option, for work that fits in a busy week

What it asks of them

A few hours a year, in short increments, for the cases, plus the group discussions.

What it asks of leadership

  1. Choose the clinical areas that matter most to your quality and financial goals
  2. Name two to four of your own clinicians to review each case with us before it goes live
  3. Review the results after each season
  4. Run the group discussion yourselves, with our facilitation guide, or have Veradence facilitate
  5. Decide whether participation counts toward your citizenship or clinical integration incentives. CME and MOC credit are included either way.

What it does not ask for

  • IT integration
  • PHI or data-sharing agreements
  • Dedicated support staff

Where this approach has worked

Built around your priorities, in areas with a track record

We have published results with this approach across these specialties and improvement goals, and we build cases for new ones.

Specialties

  • Primary care
  • Hospital medicine
  • Cardiology
  • Oncology
  • Urology
  • Pulmonology

Improvement goals

  • Hospitalization risk reduction
  • Star and HEDIS measure performance
  • Clinical documentation (HCC and RAF)
  • Referral management
  • Care transitions
  • Medication management and polypharmacy
  • Preventive care and annual wellness visits
  • Support services and social needs

How we know it works

What changes in simulations shows up in real‑world cost and quality data

Our published work with health systems, clinically integrated networks and provider groups covers primary care, hospital medicine and oncology, and includes a national randomized trial of the measurement and feedback approach. Where a paper followed the change into the system’s own cost, quality or utilization data, the card says so.

  • Clinical training Observational studyReal-world results

    Patient Simulation-Based Primary Care Training to Increase Evidence-Based COPD Care and Value-Based Success: Real-World Cost and Quality Impact Analysis

    Primary care physicians and APPs across Henry Ford Health trained on simulated COPD patients. Their real patients with COPD then had 27% fewer emergency visits, 8% fewer hospitalizations and 37% fewer pulmonology referrals than the patients of colleagues who were not invited, about $1.3 million in savings to the system.

    With Henry Ford Health, Henry Ford Physician Network, Jackson Health Network

    The American Journal of Medicine, 2025

    Read the paper: Patient Simulation-Based Primary Care Training to Increase Evidence-Based COPD Care and Value-Based Success: Real-World Cost and Quality Impact Analysis

    Muma B, Keteyian C, Kolde D, Drake S, George D, Foust M, Fried S, Elsberg J, Thomas S, Johnston L, Kulawczyk A, Paculdo D, Cooney I, Peabody J, Burgon T. Am J Med. 2025;138(10):1360-1365.e2. doi:10.1016/j.amjmed.2025.05.032

  • Clinical training Observational study

    Enhancing Evidence-Based Decision Making Through Primary Care Provider–Pharmacist Collaboration and Patient Simulation Training

    Primary care physicians paired with a pharmacist improved their treatment scores on simulated patients more than physicians working alone, with the largest gains in stopping sulfonylureas (+16.2%) and prescribing SGLT2 inhibitors (+23.1%). The collaboration helped most with polypharmacy and deprescribing.

    With Walgreens

    JAPhA Practice Innovations, 2025

    Read the paper: Enhancing Evidence-Based Decision Making Through Primary Care Provider–Pharmacist Collaboration and Patient Simulation Training

    Chesler A, Puckett-Beasley J, Shakouri A, Borowski M, Eustis D, Paculdo D, Cooney I, Vergara JP, Fields C, Burgon T. JAPhA Pract Innov. 2025;2(2):100031. doi:10.1016/j.japhpi.2025.100031

  • Clinical training Randomized validation study

    Measuring and Improving Evidence-Based Patient Care Using a Web-Based Gamified Approach in Primary Care (QualityIQ): Randomized Controlled Trial

    A national randomized trial in which practicing primary care physicians cared for eight weekly simulated cases with real-time evidence-based feedback and peer benchmarking. Three in four completed at least six cases, and evidence-based decisions improved across conditions, including diabetes (+8.3%) and quality measures such as diabetes eye exams (+22%) and asthma medications (+33%).

    With a national sample of PCPs

    Journal of Medical Internet Research, 2021

    Read the paper: Measuring and Improving Evidence-Based Patient Care Using a Web-Based Gamified Approach in Primary Care (QualityIQ): Randomized Controlled Trial

    Burgon T, Casebeer L, Aasen H, Valdenor C, Tamondong-Lachica D, de Belen E, Paculdo D, Peabody J. J Med Internet Res. 2021;23(12):e31042. doi:10.2196/31042

  • Clinical training Observational studyReal-world results

    Initiative to Improve Evidence-Based Chronic Obstructive Pulmonary Disease Hospitalist Care Using a Novel On-Line Gamification Patient Simulation Tool: A Prospective Study

    245 hospitalists at 15 Novant Health facilities worked through simulated COPD cases over 16 weeks. Quality-of-care scores rose 10.5%, and in the real-world data COPD pharmacy costs fell 19%, with an annualized 233 fewer inpatient days, 371 fewer revisit days and nearly $1 million in inpatient savings.

    With Novant Health

    Healthcare (Basel), 2021

    Read the paper: Initiative to Improve Evidence-Based Chronic Obstructive Pulmonary Disease Hospitalist Care Using a Novel On-Line Gamification Patient Simulation Tool: A Prospective Study

    Strong J, Weems L, Burgon T, Branch J, Martin J, Paculdo D, Tamondong-Lachica D, Cruz J, Peabody J. Healthcare (Basel). 2021;9(10):1267. doi:10.3390/healthcare9101267

  • Clinical training Observational studyReal-world results

    Reducing Unneeded Clinical Variation in Sepsis and Heart Failure Care to Improve Outcomes and Reduce Cost: A Collaborative Engagement with Hospitalists in a MultiState System

    Hospitalists at eight AdventHealth hospitals cared for simulated sepsis and heart failure patients, with feedback, over two years, and were compared with six hospitals that did not take part. Their evidence-based care scores rose nearly 8%, length of stay fell faster than in the comparison group, and $2.4 million in savings was attributable to the project beyond system-wide improvements.

    With AdventHealth

    Journal of Hospital Medicine, 2019

    Read the paper: Reducing Unneeded Clinical Variation in Sepsis and Heart Failure Care to Improve Outcomes and Reduce Cost: A Collaborative Engagement with Hospitalists in a MultiState System

    Yurso M, Box B, Burgon T, Hauck L, Tagg K, Clem K, Paculdo D, Acelajado MC, Tamondong-Lachica D, Peabody JW. J Hosp Med. 2019;14(9):541-546. doi:10.12788/jhm.3220

  • Clinical training Observational studyReal-world results

    Engaging Primary Care Providers to Reduce Unwanted Clinical Variation and Support ACO Cost and Quality Goals: A Unique Provider-Payer Collaboration

    Primary care clinicians in a Connecticut ACO took six rounds of simulated cases with individual and group feedback over two years. In the cases, evidence-based quality scores rose 27% and unneeded testing fell 55%; their real ACO quality measures improved beyond the comparison group, with more than $4.8 million in calculated savings on unneeded tests and specialist referrals.

    With ProHealth Physicians, Aetna Accountable Care Solutions

    Population Health Management, 2019

    Read the paper: Engaging Primary Care Providers to Reduce Unwanted Clinical Variation and Support ACO Cost and Quality Goals: A Unique Provider-Payer Collaboration

    Burgon TB, Cox-Chapman J, Czarnecki C, Kropp R, Guerriere R, Paculdo D, Peabody JW. Popul Health Manag. 2019;22(4):321-329. doi:10.1089/pop.2018.0111

  • Clinical training Observational studyReal-world results

    Reducing Unwarranted Oncology Care Variation Across a Clinically Integrated Network: A Collaborative Physician Engagement Strategy

    103 medical oncologists in a clinically integrated network cared for simulated breast and lung cancer patients every four months over six rounds, with feedback against evidence-based guidelines and their peers. Overall quality scores improved 11.9%, evidence-based chemotherapy regimens rose nearly 10 percentage points, and unnecessary test ordering fell 25%; in the network's own claims data, metastatic imaging workups for early-stage breast cancer declined in step with the simulations.

    With Advocate Physician Partners

    Journal of Oncology Practice, 2019

    Read the paper: Reducing Unwarranted Oncology Care Variation Across a Clinically Integrated Network: A Collaborative Physician Engagement Strategy

    Richards JM, Burgon TB, Tamondong-Lachica D, Bitran JD, Liangco WL, Paculdo DR, Peabody JW. J Oncol Pract. 2019;15(12):e1076-e1084. doi:10.1200/JOP.18.00754

  • Clinical training Observational studyReal-world results

    A Better Pathway? Building Consensus and Engaging Providers With Feedback to Improve and Standardize Cancer Care

    A multidisciplinary breast cancer team at an NCI-designated cancer center measured its care decisions on simulated patients, built its own breast cancer pathways, and received individual and group feedback on adherence. Overall quality scores rose from 47.5% to 61.1%, diagnostic accuracy improved by 22.1%, and unnecessary test orders fell by an estimated $305 per patient case.

    With Huntsman Cancer Institute, University of Utah

    Clinical Breast Cancer, 2019

    Read the paper: A Better Pathway? Building Consensus and Engaging Providers With Feedback to Improve and Standardize Cancer Care

    Colonna S, Sweetenham J, Burgon TB, Buys SS, Lynch R, Au T, Johnson E, Kubal T, Paculdo D, Acelajado MC, Peabody JW. Clin Breast Cancer. 2019;19(2):e376-e384. doi:10.1016/j.clbc.2018.12.010

All publications

Who this is for

Leaders accountable for how care is delivered

  • Chief medical and chief quality officers
  • Clinically integrated networks and ACOs
  • Medical groups and provider organizations
  • Population health and clinical transformation leaders
  • Specialty societies
  • CME offices

What would you do with a clear view of how your clinicians care for your highest-priority patients?

Let’s spend thirty minutes exploring your priorities, what a first season would look like, and whether this fits.